Returns and Refund Policy

Overview

Our returns and refunds policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, the item must be in saleable condition. To complete your return, we need a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at info@tayrona.se.

Shipping & Returns

To return an item, you should mail it to:

TAYRONA SMYCKEN

HYLLIE BOULEVARD 19

215 32 MALMÖ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.

We don't guarantee that we will receive your returned item.

Need Help?

Address:

Hyllie boulevard 19, 215 32 Malmö

Opening Hours:

Tuesday – Friday 12:00 – 18:00

Saturday 12:00 – 15:00

Email:

info@tayrona.se

Tel:

072 888 11 81